Frequently Asked Questions

Standard shipping to the US takes 7-12 business days. European orders are delivered within 5-10 business days, and UK orders within 5-8 business days. All orders include tracking.

Yes! We offer free standard shipping on all orders over $99 (or equivalent in EUR/GBP). Orders under $99 have a flat rate of $7.99.

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and with original tags attached. Returns are free for all customers.

Once your order ships, you'll receive a tracking number via email. You can also track your order on our Track Order page.

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and PayPal. All transactions are securely processed.

Yes! We currently ship to the United States and most European countries including the UK, Germany, France, Italy, Spain, Netherlands, and more.

Each product page includes a Size Guide with detailed measurements in both centimeters and inches. We recommend measuring yourself and comparing with our size charts.

Please contact us as soon as possible at hello@kova.com. We can modify orders that haven't been shipped yet, but once dispatched, you'll need to use our return process.